Batch Name disappears after you customize the Journal Page

December 13, 2017     1 minute read

Batch name drop-down disappearing on the journal pages in NAV 2013 and NAV 2013 R2 is an old issue but this issue resurfaced again this week couple of times for a client, so I have decided to write a blog on it.

This is a known bug in NAV 2013 & NAV 2013 R2 and can be fixed easily by applying the latest platform hotfix but if you are not planning to apply the hotfix then below solution will fix the issue for you

In this example, let’s look at the whse. physical inventory journal page

After I have customized the page, the page will look like in the below fig, and there is no way to add the batch name back to the page and this issue is user specific.

In order to resolve this issue, you need to open the development environment and find the table 2000000075 (User Metadata) and 2000000080 (Page Data Personalization), and run those tables and filter for the page no. . In this case I have filtered the Page ID column (Whse. Phys. Inventory Journal Page is) to 7326 and the User ID column to my user ID.

Once you find that record, please delete that record from the table and perform the same steps in Page Data Personalization table and use the Object ID column instead of Page ID.

Compile the page and the batch name should appear on the journal page.

If you have any other Tips or suggestions, please do share them in the comments below.